About

Hello, I'm
Rachel.

NMC-registered nurse. NHS paediatric background. I opened Refined because I wanted the kind of clinic I'd send my sister to. One that says no when something isn't right. And yes only when it is.

Every plan keeps your natural look. Subtle results, never overdone.

Meet Rachel

Nurse Rachel treating a client at Refined Medical Aesthetics

The menu

Nurse-led
treatments.

Injections, skin treatments, restorative care. All by Rachel. One pair of hands from start to finish.

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Go further

Courses &
memberships.

The best results come from consistency. Save with a treatment course — or join the Refined Rituals Club for a treatment every month, a WBco product each visit, and member discounts. Just 30 founding places.

Treatment courses

Lip Refresh Course

£270 Save £30

Two gentle 0.5ml sessions to restore natural lip shape and definition.

Profhilo Full Protocol

£400 Save £40

The proper two-session course for firmer, bouncier, hydrated skin.

The Skin Revive

£320 Save £50

Polynucleotides plus microneedling to rebuild texture and glow.

See all packages

The Refined Rituals Club

Monthly ritual

The Ritual

£49/mo

Founding £35 · cap 15

A monthly treatment, a WBco product, and 10% off everything.

Join → Most popular

The Signature Ritual

£99/mo

Founding £69 · cap 10

More each month, 15% off, a welcome box and skincare booklet.

Join → The full experience

The Full Ritual

£179/mo

Founding £125 · cap 5

The lot — premium WBco, 20% off, dedicated WhatsApp with Rachel.

Join →

Explore the Rituals Club

New · AI skin analysis

Not sure where
to start?

Our free AI Face Scan reads your skin in about 60 seconds and suggests a personalised plan — no obligation, no awkward sales. Just take a selfie and see what we'd recommend for you.

Personalised treatment & package suggestions
Takes 60 seconds — your photo is processed then deleted
Completely free, with no pressure to book

Start your free face scan

WBco Bog Myrtle & Lime Cleanser. As seen in Vogue

The Refined Shop

The homecare
behind the results.

Skincare Rachel picked herself. Protects the work we do in clinic. Ships direct from the Refined shop.

Browse WBco Skincare

· The approach

"You shouldn't be able to tell someone's had anything done. They should just look like they've had a really good month."

Nurse Rachel · Founder

Real results

The gallery.

No filters. No retouching. Every face below is a real client.

Natural lip filler result. Refined Medical Aesthetics, Whitley Bay client

Profhilo skin quality improvement result. Refined Medical Aesthetics, Whitley Bay client

View all results

Straight from Google

Read every review

Exclusive VIP offer

Unlock 10% off
your first visit.

Get 10% off your first visit. Plus skincare tips and early access to new things.

Excludes anti-wrinkle · consultation required

Visit

The clinic.

Double Row, Seaton Delaval

Mon – Fri09:00 – 19:00

Saturday09:00 – 17:00

SundayBy request

Evening appointments available on request.

Get in touch

Across the North East

Visiting from
your area?

Pick your area for directions, drive time and local pages.

Natural looking
confidence,
nurse led.

Hello, I'm
Rachel.

Nurse-led
treatments.

Anti-Wrinkle Injections

Dermal Fillers

Skin Boosters

Microneedling